The Contact Center Association of the Philippines (CCAP), the biggest organization of call centers in the country, reports that only four call center sites were isolated by flood watersfrom the devastation inflicted by typhoon “Ondoy,” (International Name: Ketsana).

Minimal impact occurred for three of CCAP’s member companies, mostly in the form of stranded employees.

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In spite of the onslaught of flash floods and heavy rains from Tropical storm Ketsana (local name Ondoy), the Philippines’ business process outsourcing sector, the country’s sunshine industry, continued with their operations during the stormy weekend.

Electricity and communications were online in the BPO-centric areas of Makati, Ortigas and Quezon City, though there were reports of employees being stranded during their commute.

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