Software as a service is a modern means of software deployment where a provider licenses a software application to clients for use as a service on demand.

David F. Carr writes that there are five, count ’em 5, things chief information officers and IT department heads have to watch out for, especially when it comes to acquiring safe, secure and successful Software as a Service (SaaS) contracts.

  1. Reliable Services
  2. Vendor Guarantees, like escrow
  3. Adequate notices on changes and upgrades
  4. Rogue Deployments
  5. Resistance to SaaS

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