Oct
28
Outsourcing – Top 9 Drivers for E-commerce Success
October 28, 2009 | Leave a Comment
There are nine innings in a regulation, non-tied game of baseball, nine justices who sit in the US Supreme Court, nine planets that surround our Sun in the solar system.
And according to an article from E-commerce News, nine social e-commerce activities that have impact on business.
These are in order, from greatest to not-so-great:
- Customer Reviews
- Shopping widgets
- Questions and answers
- User-generated Cross Sells
- Facebook pages
- Co-browsing
- Retail blogging
- Video sharing
Read more about the pros and cons of each online market activity here
Oct
27
Outsourcing Philippines – Caliber Customer Contact
October 27, 2009 | Leave a Comment
The following are excerpts from an interview of Marife Zamora, Vice President and Country Manager of Convergys Corp, Philippines.
She cites the Filipinos’ affinity for Western culture and their customer-centered approach as key factors which makes the Philippines the most prized off-shoring and outsourcing destination for clients around the world.
Oct
26
Outsourcing Asia – Ecommerce’s Promised Land
October 26, 2009 | Leave a Comment
Future opportunities for electronic commerce abound in the region of Asia.
This helpful article provides information on the region’s key market segments and the differences between each segment to help in formulating an effective market strategy for success in Asia.
Read more here
Oct
25
Outsourcing Philippines – BPO to tap on domestic markets
October 25, 2009 | Leave a Comment
Large business process outsourcing (BPO) companies in the Philippines seriously consider targetting domestic clients in the yet-to-be-tapped large local outsourcing market.
BPO companies, like Aegis PeopleSupport, open up outsourcing services for local companies involved in banking, technical support, travel and hospitality, healthcare, media and publishing.
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