Business process outsourcing (BPO) company Wipro BPO Philippines Ltd. partners with the Department of Education (DepEd) to improve English skills of local graduates.

Students and their skills require development so that they can respond to the needs of industries in their locality, such as BPOs. The industry needs English-proficient workers but studies have shown a lack of English communication skills among students.

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Businessman and commentator/columnist Valeriano “Bobit” Avila shares his views on the fact that though the business process outsourcing (BPO) sector is booming, there is a shortage of people filling in thousands of BPO jobs simply because they lack sufficient English skills.

Mr. Avila calls for a re-evaluation of the Philippines’ obsolete language policies to address this current and pressing need.

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