Oct
27
Outsourcing Philippines – Caliber Customer Contact
October 27, 2009 | Leave a Comment
The following are excerpts from an interview of Marife Zamora, Vice President and Country Manager of Convergys Corp, Philippines.
She cites the Filipinos’ affinity for Western culture and their customer-centered approach as key factors which makes the Philippines the most prized off-shoring and outsourcing destination for clients around the world.