Outsourcing Issues and News.

Here is your weekly dose of professional business news and information on business process outsourcing (BPO) and information technology (IT) outsourcing, searched and summarized by Outsourcing Opinions from the world business news agencies and major resource sites.

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As you and your company decide to send your back office processes and customer services off-shore for its obvious gains (such as reduced labor costs), you might choose between contracting a business process outsourcing (BPO) service provider to handle these processes (”to go native”) or establishing your own captive off-shore operations (”to go captive”).

Let’s examine the advantages of each approach to determine which can serve your company’s interests best.

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