http://outsourcingopinions.com Articles and News Updates About Outsourcing (BPO) Wed, 10 Mar 2010 00:26:19 +0000 http://backend.userland.com/rss092 en World's largest search engine Google and "Big Blue" IBM comes to Cebu to develop the local talent with world-class potential. Cebu learns Innovation, the Google Way Officials from Google will be in Cebu on Friday to talk about innovation in a forum called,  “Inspiring Innovation: the Google Way,” at the University of ... http://outsourcingopinions.com/2010/03/cebu-bpo-updates-ibm-google-developments/ Here what's buzzin' in India's information technology and business process outsourcing (IT/BPO) sector: India faces strong competition from China in cost-effective software & development, India's third largest IT company Wipro bags 7-year US contract, Infosys banks on getting big revenue on platform-based offers and Aegis builds new campuses for business ... http://outsourcingopinions.com/2010/03/outsourcing-whats-buzzin-in-india/ Know your Outsourcing. Outsourcing Opinions provides comprehensive articles and analyses on the current news and information, from world media agencies and authoritative sources, regarding outsourcing and business. Outsourcing Rates still down this 2010 Alsbridge's ProBenchmark finds many information technology (IT) outsourcing services continue to drop in 2010, albeit at a slower pace ... http://outsourcingopinions.com/2010/03/outsourcing-news-round-up-05-2/ Employee rentention and turnovers are major issues facing any organization, particularly in the contact center business were agents are challenged to maintain a positive mental attitude at work.   However there are ways organizations can keep their employees' morale, keep them happy and keep them at work. Customer care expert and author Barbara ... http://outsourcingopinions.com/2010/03/outsourcing-tips-in-keeping-employees-happy-at-work/ According to proponents, legal process outsourcing(LPO) provide high profit margins for services providers and high cost savings for clients/companies as economic benefits. LPO has changed the perception of the global legal industry, which once thought legal services as too sensitive to be outsourced. The results of a recent PricewaterhouseCoopers(PwC) and Duke University ... http://outsourcingopinions.com/2010/03/a-look-into-legal-process-outsourcing/ Cebu City ranks #1 emerging global outsourcing city for 2009 as surveyed by Global Services - Tholons, a strategic advisory firm for global outsourcing and investments yet the financial capital of the Philippines, Makati City is no longer listed in top outsourcing cities of Global Services - Tholons survey "Top ... http://outsourcingopinions.com/2010/03/outsourcing-makati-pouts-as-cebu-remains-1/ The International ICT Awards-Philippines is set on March 25, 2010 at the Grand Ballroom of the Dusit Thani Hotel, Makati City. This award-giving body recognizes organizations and individuals who contribute to the Philippines and Filipinos' high appraisal in the minds of business leaders around the world. Winners for 2010 will be announced ... http://outsourcingopinions.com/2010/02/outsourcing-intl-awards-for-ict-set-this-march-2010/ The Contact Center Association of the Philippines (CCAP) plans to no longer be an industry partner of the Business Processing Association of the Philippines (BPAP) to independently pursue its projects. According to a top CCAP official, The CCAP has reached a consensus to bolt from the BPAP but has deferred in ... http://outsourcingopinions.com/2010/02/outsourcing-philippines-call-center-assoc-leaves-bpo-org/ Due to insufficient support from government and academe, Cebu has a gap when it comes to skills in original, industrial design. “Filipinos in general are very creative. With enough training and conducive facility with the help of all stakeholders, we can definitely reap more. We have a big potential.” -- Kenneth Cobonpue, ... http://outsourcingopinions.com/2010/02/outsourcing-cebu-design-developments/ Support from private and public sectors can help Cebu, Philippines to become a global “Silicon Valley”. With the establishment of an information technology (IT) incubator, the improving power situation in the region as well as strengthening linkage between business/industry and acadame sectors, Cebu Philippines has the potential to be on the ... http://outsourcingopinions.com/2010/02/outsourcing-cebu-bpo-updates-3/