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Outsourcing partnerships fail most often due to a misalignment between the client organization’s expectations and the service provider’s declared results. Whether its too-high expectations or too-low performance can only be determined on a case-by-case basis.

At the start of the relationship, clients need to do a better job of communicating expectations and outsourcing services providers need to execute and measure better the outcomes, against their clients’ expectations.

Outsourcing projects may also collapse from misguided motives coupled with a lack of preparation. The simple and obvious solution is to be properly motivated and sufficiently prepared.
It is important for executives to consider when an outsourcing initiative is a viable solution for their enterprise’s challenges and when it is not.

 

Outsourcing Solutions, Inc. – Your Outsourcing Partner!

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