Cebu exerts extra effort to improve as a global “Emerged Business Process Outsourcing (BPO) Destination” other cities do their best to take over Cebu’s place in the worldwide rankings.

Cebu takes immediate action on further improving infrastructure designed for BPO investors, with careful attention on managing the cost of doing business. The city and province is on its toes to manage the human resources supply problem.

Cebu continues to be ahead in solving this problem, a nationwide issue of scarcity of qualified BPO workers in the Philippines. Even as more work must be done in order to improve its ranking, the business environment in Cebu is very conducive and attractive to BPO investors.

The Cebu BPO and Information Technology (IT) prime movers and investment promoters have already planned of coming up with an extensive roadmap to sustain Cebu’s value to the BPO global investors and the world’s outsourcing sector.

Through this BPO/IT roadmap, stakeholders in Cebu commit to specify its real niche in the BPO sector and collaborate with local government, including the support sectors such as academe to implement strong management expectation programs as there is an increasing number of outsourcing firms that look at Cebu as their expansion site.

Cebu is also geared to address the cost of doing business, to sustain its attractiveness to BPO investors.

Stakeholders in Cebu seriously leverage the cost side, leading to attractive rental rates and employees’ pay.

Through operations cost management, BPO stakeholders involve building developers, so that rates of building and office space rental remain attractive.



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