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Also, here’s the latest BPO updates in Cebu, a government agency and telecom giant forge new ways to modernize local agriculture practices while a bill that provides for an effective and functioning Public-Private Sector Partnership is being passed.
Farmers and Fisherfolk get their own call center for support services
The Philippines’ Department of Agriculture (DA) and the Philippine Long Distance Company (PLDT) signed last month an memorandum of agreement on forging together a project called the Farmers’ Contact Center (FCC), through PLDT’s OnCall “managed contact center solution.”
The FCC project allows farmers and fisherfolk to talk extensively with the DA’s agricultural technicians to receive guidance and information, without the hassle of high call rates.
The DA is pursuing the project through its Agricultural Training Institute (ATI), as part of the government’s support program on food security, dubbed as FIELDS (Fertilizers; Irrigation; Education; Loans; Dryers and Seeds.)
ATI agriculture experts will answer queries received by the FCC, which has also established direct links to the various DA offices and attached agencies, including state universities and colleges.
Farmers and fisherfolk can receive information about current commodity prices, schedule of irrigation water releases, marketing of farm produce, and control measures for pest and disease incidents.
Cebu to become a provincial Economic Zone
House Bill No. 1319, otherwise known as the Cebu Economic Development Zone (CEDZ) proposal, aims to convert the entire Cebu province as an economic zone. The CEDZ is planned to a paradigm of an effective Public-Private Sector Partnership with the private sector takes initiative and pushes for innovation while the government provides infrastructure, institutional support and contributes part of the needed resources.
The private sector, led by the Cebu Chamber of Commerce and Industry (CCCI), is for pushing for this initiative to become law. The bill is already at the Senate level, however the CCCI has decided to re-file the bill in the next congress to avoid glitches.
- Cacho, Katlene. “Farmers’ ‘call center’ set up.” 16 March 2010. The Sun Star Daily. Accessed 16 March 2010. Link Here
- Dagooc, Ehda. “Davide vows to support Cebu-wide ecozone bid.” 17 March 2010. Cebu’s The Freeman. Accessed 17 March 2010. Link Here
- Outsourcing in Cebu
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